Who We Are
Ipossum GmbH
Am Hof 13/14, 1010 Vienna, Austria
office@ipossum.com
FN 123456a
ATU12345678
Supervisory Authority: Österreichische Datenschutzbehörde (Austrian Data Protection Authority)
We are the data controller responsible for processing your personal data under the GDPR.
What Data We Collect
We collect the following types of data:
a. Data You Provide
Name, email address, and contact details (e.g., when you sign up or contact support)
Billing details (if you purchase a subscription)
Content you generate or input using our AI tools
b. Automatically Collected Data
IP address and device information
Browser type and operating system
Usage data (e.g., pages visited, features used)
Cookies (see Section 6)
Why We Collect Your Data (Legal Basis)
We process your personal data for the following reasons:
Purpose Legal Basis
To provide and improve our services Performance of a contract (Art. 6(1)(b) GDPR)
To respond to inquiries Legitimate interest (Art. 6(1)(f) GDPR)
To process payments Legal obligation / Contract
For analytics and service optimization Consent / Legitimate interest
To comply with legal obligations Legal obligation (Art. 6(1)(c) GDPR)
How Long We Store Your Data
We store personal data only as long as necessary:
Account data: until you delete your account or after inactivity (up to 2 years)
Billing data: for 7 years (to comply with tax law)
Communication data: for 1–2 years
You can request deletion at any time (see Section 7).
Sharing Your Data
We do not sell your data. We may share your data with:
Service providers (e.g., hosting, analytics, payment providers)
Legal authorities, if required by law
Only within the EU/EEA or with adequate safeguards (e.g., Standard Contractual Clauses)
Cookies and Tracking
We use cookies and similar technologies to improve user experience and analyze usage.
Essential cookies – Required for site functionality
Analytics cookies – Help us improve the product
Marketing cookies – Only with your consent
You can manage cookie preferences via the cookie banner or browser settings.
Your Rights
Under the GDPR, you have the following rights:
Access – Get a copy of your data
Rectification – Correct inaccurate data
Erasure – Have your data deleted
Restriction – Limit how we use your data
Portability – Get your data in a portable format
Objection – Object to processing (e.g., marketing)
Withdraw consent – Anytime, with future effect
Lodge a complaint – With the Austrian Data Protection Authority
Contact us at: office@ipossum.com
Data Security
We use encryption, secure servers, and industry best practices to protect your data. Access is restricted to authorized personnel only.
Use of AI and Automated Decision-Making
Our AI tools process user-provided input to generate responses. No fully automated decisions with legal or similarly significant effects are made without human oversight.
We do not use your data to train third-party AI models.
International Transfers
If your data is transferred outside the EU/EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
Updates to This Policy
We may update this Privacy Policy from time to time. If we make major changes, we’ll notify you via email or through the platform.
Contact
If you have questions or concerns about this Privacy Policy:
Ipossum GmbH
Am Hof 13/14, 1010 Vienna, Austria
office@ipossum.com